.support-hero {
  --progress: 0;
  --ease-progress: 0;
  --card-scale: 1;
  --card-radius: 28px;
  --card-width: min(1080px, calc(100vw - 120px));
  --card-height: 420px;
  --card-translate-y: 0px;

  --intro-opacity: 1;
  --intro-translate-y: 0px;

  --overlay-opacity: 0;
  --overlay-translate-y: 48px;

  --dim-opacity: 0.12;
  --media-scale: 1.04;

  position: relative;
  background: #f3f5f8;
  overflow: clip;
}

/* 뱅크샐러드처럼 짧고 강하게 */
.support-hero__track {
  position: relative;
  height: 115vh;
}

.support-hero__sticky {
  position: sticky;
  top: 0;
  height: 100vh;
  overflow: clip;
}

.support-hero__stage {
  position: relative;
  width: min(1280px, calc(100vw - 48px));
  height: 100%;
  margin: 0 auto;
}

/* 시작 텍스트: 이미지 밖 */
.support-hero__intro {
  position: absolute;
  left: 72px;
  top: 110px;
  z-index: 3;
  max-width: 620px;
  color: #111318;
  opacity: var(--intro-opacity);
  transform: translateY(var(--intro-translate-y));
  will-change: transform, opacity;
}


.support-hero__title {
  margin: 0;
  font-size: clamp(2.8rem, 5.4vw, 4.6rem);
  line-height: 1.06;
  font-weight: 900;
  letter-spacing: -0.045em;
}

.support-hero__desc {
  margin: 24px 0 0;
  font-size: clamp(1rem, 1.2vw, 1.12rem);
  line-height: 1.7;
  color: rgba(17, 19, 24, 0.78);
}

/* 시작 이미지는 아래에 있는 카드 */
.support-hero__visual {
  position: absolute;
  left: 72px;
  right: 72px;
  top: 340px;
  height: calc(100vh - 500px);
  min-height: 360px;
  z-index: 2;
  pointer-events: none;
}

.support-hero__media {
  position: absolute;
  left: 50%;
  top: 0;
  width: var(--card-width);
  height: var(--card-height);
  transform:
    translateX(-50%)
    translateY(var(--card-translate-y))
    scale(var(--card-scale));
  transform-origin: center top;
  border-radius: var(--card-radius);
  overflow: hidden;
  will-change: transform, border-radius;
  background:
    linear-gradient(120deg, rgba(0, 0, 0, 0.05), rgba(0, 0, 0, 0.18)),
    url("/images/customer-cta.avif") center center / cover no-repeat;
  box-shadow:
    0 30px 60px rgba(15, 23, 42, 0.12),
    0 12px 24px rgba(15, 23, 42, 0.08);
}

.support-hero__media::before {
  content: "";
  position: absolute;
  inset: 0;
  background: inherit;
  background-size: cover;
  background-position: center center;
  transform: scale(var(--media-scale));
  transform-origin: center center;
}

.support-hero__dim {
  position: absolute;
  inset: 0;
  background: linear-gradient(
    to bottom,
    rgba(0, 0, 0, 0.12) 0%,
    rgba(0, 0, 0, 0.16) 36%,
    rgba(0, 0, 0, 0.42) 100%
  );
  opacity: var(--dim-opacity);
}

/* 후반 상태: 이미지 안으로 내려온 텍스트 */
.support-hero__overlay-content {
  position: absolute;
  left: calc(50% - (var(--card-width) / 2) + 56px);
  bottom: 42px;
  z-index: 4;
  width: min(760px, calc(var(--card-width) - 112px));
  color: #fff;
  opacity: var(--overlay-opacity);
  transform: translateY(var(--overlay-translate-y));
  will-change: transform, opacity;
  pointer-events: auto;
}

.support-hero__eyebrow--overlay {
  color: rgba(255, 255, 255, 0.84);
  margin-bottom: 16px;
}

.support-hero__title--overlay {
  font-size: clamp(2.8rem, 5.8vw, 4.8rem);
  color: #fff;
}

.support-hero__desc--overlay {
  color: rgba(255, 255, 255, 0.9);
  margin-top: 18px;
}

.support-hero__actions {
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
  margin-top: 28px;
}


/* 큰 화면에서 카드가 거의 풀블리드처럼 확장 */
.support-hero.is-active {
  background: #eef1f5;
}

@media (max-width: 1280px) {
  .support-hero__intro {
    left: 48px;
    top: 100px;
    max-width: 560px;
  }

  .support-hero__visual {
    left: 48px;
    right: 48px;
  }

  .support-hero__overlay-content {
    left: calc(50% - (var(--card-width) / 2) + 40px);
    width: min(700px, calc(var(--card-width) - 80px));
  }
}

@media (max-width: 1024px) {
  .support-hero {
    --card-width: min(980px, calc(100vw - 72px));
  }

  .support-hero__track {
    height: 125vh;
  }

  .support-hero__intro {
    top: 96px;
    left: 36px;
  }

  .support-hero__visual {
    left: 36px;
    right: 36px;
    top: 330px;
  }

  .support-hero__overlay-content {
    left: calc(50% - (var(--card-width) / 2) + 32px);
    width: min(620px, calc(var(--card-width) - 64px));
    bottom: 34px;
  }
}

@media (max-width: 768px) {
  .support-hero {
    --mobile-progress: 0;
    --mobile-card-top: 250px;
    --mobile-card-radius: 28px;
    --mobile-card-scale: 1;
    --mobile-card-height: 420px;
    --mobile-intro-opacity: 1;
    --mobile-intro-y: 0px;
    --mobile-overlay-opacity: 0;
    --mobile-overlay-y: 36px;
    --mobile-dim-opacity: 0.18;
    --mobile-media-scale: 1.02;
  }

  .support-hero__track {
    position: relative;
    height: 125vh;
  }

  .support-hero__sticky {
    position: sticky;
    top: 0;
    height: 100vh;
    overflow: clip;
  }

  .support-hero__stage {
    width: 100%;
    height: 100%;
    padding: 0;
  }

  .support-hero__intro {
    position: absolute;
    left: 24px;
    right: 24px;
    top: 56px;
    max-width: none;
    padding: 0;
    opacity: var(--mobile-intro-opacity) !important;
    transform: translateY(var(--mobile-intro-y)) !important;
    z-index: 4;
  }

  .support-hero__eyebrow {
    margin: 0 0 14px;
    font-size: 11px;
    letter-spacing: 0.16em;
  }

  .support-hero__title {
    font-size: clamp(2.2rem, 9.2vw, 3.2rem);
    line-height: 1.08;
    letter-spacing: -0.04em;
  }

  .support-hero__desc {
    margin-top: 18px;
    font-size: 0.98rem;
    line-height: 1.65;
  }

  .support-hero__visual {
    position: absolute;
    left: 0;
    right: 0;
    top: 0;
    height: 100%;
    min-height: 0;
    pointer-events: none;
  }

  .support-hero__media {
    position: absolute;
    left: 20px;
    right: 20px;
    top: var(--mobile-card-top);
    width: auto;
    height: var(--mobile-card-height);
    transform: scale(var(--mobile-card-scale)) !important;
    border-radius: var(--mobile-card-radius) !important;
    overflow: hidden;
    box-shadow:
      0 18px 40px rgba(15, 23, 42, 0.10),
      0 8px 20px rgba(15, 23, 42, 0.06);
  }

  .support-hero__media::before {
    transform: scale(var(--mobile-media-scale)) !important;
  }

  .support-hero__dim {
    opacity: var(--mobile-dim-opacity) !important;
  }

  .support-hero__overlay-content {
    position: absolute;
    left: 44px;
    right: 44px;
    bottom: 52px;
    width: auto;
    opacity: var(--mobile-overlay-opacity) !important;
    transform: translateY(var(--mobile-overlay-y)) !important;
    z-index: 5;
    pointer-events: auto;
  }

  .support-hero__eyebrow--overlay {
    margin-bottom: 14px;
    font-size: 11px;
    letter-spacing: 0.16em;
  }

  .support-hero__title--overlay {
    font-size: clamp(2.1rem, 8.8vw, 3.1rem);
    line-height: 1.08;
    letter-spacing: -0.04em;
  }

  .support-hero__desc--overlay {
    margin-top: 16px;
    font-size: 0.96rem;
    line-height: 1.6;
  }

  .support-hero__actions {
    flex-direction: column;
    gap: 12px;
    margin-top: 24px;
  }
}

@media (max-width: 390px) {
  .support-hero {
    --mobile-card-top: 300px;
    --mobile-card-height: 400px;
  }

  .support-hero__intro {
    left: 20px;
    right: 20px;
    top: 48px;
  }

  .support-hero__media {
    left: 16px;
    right: 16px;
  }

  .support-hero__overlay-content {
    left: 36px;
    right: 36px;
    bottom: 42px;
  }

  .support-hero__title {
    font-size: clamp(2rem, 9vw, 2.9rem);
  }

  .support-hero__title--overlay {
    font-size: clamp(1.95rem, 8.7vw, 2.8rem);
  }
}


/* =========================
   읽는 듯한 스토리 섹션
========================= */
/* =========================
   support-story
   sticky 금지 / fixed pin fallback 전용
========================= */
.support-story {
  position: relative;
  background: #f3f5f8;
  min-height: 320vh; /* 스크롤 길이 */
}

.support-story__pin-wrap {
  position: relative;
  height: 320vh;
}

.support-story__stage {
  position: relative;
  width: 100%;
  height: 100vh;
  z-index: 2;
}

.support-story {
  --story-pin-top: 112px; /* 네 헤더+탑바 높이에 맞게 조절 */
}

.support-story__stage.is-fixed {
  position: fixed;
  left: 0;
  top: var(--story-pin-top);
  width: 100%;
  height: calc(100vh - var(--story-pin-top));
}

.support-story__stage.is-bottom {
  position: absolute;
  left: 0;
  bottom: 0;
  width: 100%;
  height: 100vh;
}

.support-story__inner {
  width: min(1280px, calc(100vw - 72px));
  margin: 0 auto;
  padding-top: 84px;
}


.support-story__headline {
  margin: 0 0 38px;
  max-width: 680px;
  font-size: clamp(2.2rem, 4vw, 3.6rem);
  line-height: 1.16;
  letter-spacing: -0.04em;
  font-weight: 900;
  color: #17191f;
}

.support-story__lines {
  max-width: 1460px;
}

.support-story__line {
  margin: 0 0 20px;
  font-size: clamp(1.3rem, 1.9vw, 2rem);
  line-height: 1.8;
  letter-spacing: -0.03em;
  font-weight: 800;
  color: #b9c0ca;
  opacity: 1;
  transform: translateY(6px) scale(0.995);
  filter: blur(0.2px);
  transition:
    color 0.28s ease,
    transform 0.28s ease,
    filter 0.28s ease;
}

.support-story__line.is-active {
  color: #17191f;
  transform: translateY(0) scale(1);
  filter: blur(0);
}

@media (max-width: 1280px) {
  .support-story__inner {
    width: calc(100vw - 56px);
    padding-top: 72px;
  }

  .support-story__headline {
    max-width: 700px;
    font-size: clamp(2rem, 3.8vw, 3.2rem);
  }

  .support-story__line {
    font-size: clamp(1.3rem, 2vw, 1.9rem);
  }
}

@media (max-width: 768px) {
  .support-story {
    min-height: auto;
  }

  .support-story__pin-wrap {
    height: auto;
  }

  .support-story__stage,
  .support-story__stage.is-fixed,
  .support-story__stage.is-bottom {
    position: relative;
    left: auto;
    top: auto;
    bottom: auto;
    width: auto;
    height: auto;
  }

  .support-story__inner {
    width: calc(100vw - 40px);
    padding: 0;
  }

  /* 모바일: Why THEOASIS 영역 텍스트 전체 제거 — 바로 THEOASIS SUPPORT로 연결 */
  .support-story__eyebrow,
  .support-story__headline,
  .support-story__lines,
  .support-story__line {
    display: none !important;
  }
}